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Delivery Problems

I have been using Canada Post for all my deliveries ever since I took over running Novel Toy. I didn’t do this blindly but with thought and research. It was the best answer to my delivery needs. And I still believe that to be true. Other than in a few cases where someone required a shipment very quickly I have relied on Canada Post. I am now facing the reality of a potential mail disruption and it will have a big impact on my business. I can’t wait for the lockout to hit Sunday night before I make alternate plans for my deliveries.

For the past week I have been busy contacting various courier firms to see if they can handle my business and reach all my customers. This is a big country to cover! There will be no increase in cost to my customers for the switch in delivery service, it is all a part of doing business. Due to the heavier customer load the courier firms will be carrying there may be some delays in getting goods to their destination. If you are a customer that currently has shipments sent to a P.O Box they will now be sent directly to your street address. If you are business that operates in the Lower Mainland and wish to pick up the shipment yourself please contact me about that. I hope you will all bear with me during this time and look forward to a speedy resolution to this lockout if it happens.

thanks,

Anne